Frequently Asked Questions
Sustainable solutions for your cycle and the planet.
How do I choose the right size for period underwear?
We recommend choosing your standard trouser size for a snug, secure fit. If you are between sizes, we suggest sizing up for maximum comfort during your cycle.
How do I wash and care for my reusable products?
Rinse in cold water until it runs clear, then machine wash on a cold, delicate cycle without fabric softener. Hang to dry to maintain the integrity of the leak-proof barrier.
What is your return policy on hygiene products?
Due to the intimate nature of our products, we cannot accept returns on items that have been opened or worn. However, we offer a 60-day 'First Pair Guarantee' for new customers to try one item risk-free.
How long do the reusable pads and underwear last?
With proper care, our reusable period products are designed to last between 2 to 3 years, effectively replacing hundreds of single-use disposables.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are your products free from harmful chemicals?
Yes, all of our fabrics are OEKO-TEX certified and free from PFAS, silver treatments, and other harmful chemicals to ensure they are safe for your body.