Returns & Exchanges
Due to the intimate nature of reusable period products, we offer a 60-day Satisfaction Guarantee to ensure you find the perfect fit while maintaining the highest hygiene standards for all our customers.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Sanitize and Pack
Ensure any eligible unworn apparel is in its original packaging; for used items under our guarantee, please rinse and dry thoroughly before packing.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to your reusable mailer or a box of your choice.
- 4.Receive Refund or Credit
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.